Delete your FEEST Driver account
You can ask us to delete your FEEST Driver account and the personal information linked to it at any time. This page explains how, and what we have to keep by law.
How to ask
- Email privacy@feest.app with the subject "Delete my FEEST Driver account". Include your name and the mobile number you registered with.
- We send a confirmation code by SMS to that number, to make sure the request is really from you.
- Reply with the code. We pay out any earnings still owed to you, then delete your account within 30 days and email you when it's done.
If you're on a delivery or have a payout pending, we finish those first so you don't lose money.
What we delete
- Your profile: name, mobile number, photo and driver number.
- Your onboarding documents and vehicle details.
- Your messages with the office.
- Your sign-in on every phone.
- Customer ratings of you are kept only as anonymous totals for the store and area.
What we keep, and for how long
| Information | Why we keep it | How long |
|---|---|---|
| Earnings, payouts and deductions | Tax and accounting law | 5 years after the payout |
| Proof of delivery (trail, photos, codes) for your deliveries | To settle customer or store disputes | Until any dispute is closed, at most 12 months after the delivery |
| A record that we deleted your account | To show we did what you asked | 5 years |