Support
The fastest way to reach us is from inside the app.
Common questions
The app is stuck on a job that was cancelled.
Message the office. They can clear the job or sign you out from the back office, and the app returns to the home screen within a few seconds.
When do I get paid?
Your week runs from Monday to Sunday. It's paid on the Tuesday after, into your wallet. The Earnings screen shows this week so far and last week's payout.
I can't sign in.
Check you're using the mobile number you registered with. If it still fails, email us from any address with your name and registered number, and we'll call you back.
Why does the app ask for location "all the time"?
While you're online or on a delivery, the app needs your location even with the screen off, so we can send you nearby jobs, show customers where their order is, and confirm you reached the store and the customer. When you go offline, location stops. See the privacy policy.
How do I delete my account?
See Delete your account.